General care and cleaning tips
Direct exposure to sources of light or the sun is to be avoided for all upholstery fabric! Generally speaking, any discolouration of the furniture attributable to colour-fast items of clothing (e.g. jeans) or staining due to use does not represent a justifiable reason for return. Like all textiles used on a daily basis, the furniture’s upholstery also requires regular care. Correct care and cleaning helps to protect the practical value of your upholstery fabrics. The appropriate cleaning agents can be bought from any specialist retailer. Establishing hygienic surroundings by ensuring sufficient ventilation helps to prevent the build-up of electrostatic charge. Please be aware: any damage attributable to insufficient or incorrect care is not covered by the statutory warranty.
Third party and/or customer fabrics
In order to avoid any mix-ups we kindly request that you state your consignment identifier when sending in fabrics. With regard to pattern fabrics we reserve the right, unless otherwise explicitly stated, to determine the grain direction ourselves. The fabric chosen by us concerns single-coloured fabrics with a width of 140 cm. A precise estimation of fabric requirements and price must be determined for fabrics with stripes, ornaments or patterns. We assume that the fabrics sent in by you or your supplier have been inspected, and can be processed by us without prior inspection; we shall not assume any liability. Please note: with certain chairs, the use of third-party and/or customer fabric is not possible for production-specific reasons.
Production of our seating and backrests
The – in part different levels of – padding found in our seating and backrests is desired. The padding adapts to body shapes and softens with continued use. Body weight is hereby decisive. The softening of the seat’s rigidity is normal and wholeheartedly desired (thus leading to an optimal distribution of pressure). The formation of creases can intensify because the upholstery material (fabric and leather) can stretch on account of load, body warmth and moisture, etc. The upholstery must also adapt to the increasingly soft padding. The upholstery should be stroked flat after use. Our tip: consider switching your ‘favourite chair’ from time to time; only by doing so can the chair’s uniform appearance be guaranteed.